There are multiple causes that can result in your Tesla not supporting charging.
Determining exactly the cause and its solution can sometimes be complex.
Troubleshooting Slow Charging System in AC: Level 1 and Level 2:
To identify any fault associated with charging the vehicle, we must carry out an evaluation and prepare an EV Intelligent Report.
Usually, the diagnostics do not indicate the exact cause of the problem, but they do show the direction in which to look for the problem.
When the charging port led turns red, it means the charging process has stopped. Simultaneously, an alert will appear on the user interface screen.
A failure can occur due to something as common as a power outage, but charging may also not be supported due to multiple problems of electronic or software origin.
Troubleshooting Fast Charging on DC:
There are several reasons why your Tesla cannot charge with superchargers.
Basically, all the reasons are largely related to failures in the high voltage system.
To determine the exact cause of the problem you must perform a thorough system evaluation.
When your vehicle does not accept charging, it is advisable to have it serviced quickly to avoid, if possible, running out of charge.
Letting the battery charge go below 10% can unbalance the battery and then incur in higher repair costs.
Services available for the charging system:
- Troubleshooting related to the charging port.
- Troubleshooting related to the charging module.
- Troubleshooting related to the cargo door module.
- Solution to problems with the charging station.
- Problems with fast charging.
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TextUS +1 786 705 9030 |
Call US / Phone Office +1 (786) 293 1094 |
Alerts indicating a problem with the charging system:
If you have any of the following alerts on your screen, your Tesla is having a problem with the charging system.
To identify the problem we must carry out an evaluation and prepare an EV-Intelligent Report.
These alerts begin with CP – PCS – CHG
Charging system alert list:
CP_a107
CP_a108
CP_a109
CP_a111
CP_a112
CP_a113
CP_a116
CP_a035
CP_a004
CP_a006
CP_a009
CP_a010
CP_a012
CP_a016
CP_a027
CP_a028
CP_a029
CP_a031
CP_a032
CP_a034
CP_a036
CP_a037
CP_a038
CP_a041
CP_a042
CP_a043
CP_a044
CP_a045
CP_a046
CP_a047
CP_a048
CP_a049
CP_a050
CP_a051
CP_a052
CP_a053
CP_a054
CP_a055
CP_a056
CP_a057
CP_a058
CP_a059
CP_a060
CP_a061
CP_a062
CP_a063
CP_a064
CP_a066
CP_a067
CP_a005
CP_a078
CP_a079
CP_a077
CP_a084
CP_a085
CP_a092
CP_a091
CP_a095
CP_a103
CP_a134
CP_w036
CP_w037
CP_w038
CP_w043
CP_w107
CP_w108
CP_w109
CP_w110
CP_w052
CP_w053
CP_w054
CP_w055
CP_w056
CP_w057
CP_w058
CP_w059
CP_w060
CP_w061
CP_w062
CP_w063
CP_w064
CP_w066
CP_w067
CP_w089
CP_w092
CP_w103
CP_w084
CP_w086
CP_w091
CP_w041
CP_w035
CP_w101
CP_w102
CP_w042
FC_a001
FC_a002
FC_a065
FC_a129
FC_a130
FC_a131
FC_a132
FC_a133
FC_a134
FC_a135
FC_a136
FC_a137
FC_a138
FC_a139
FC_a140
FC_a141
FC_a142
FC_a143
FC_a144
FC_a145
FC_a146
FC_a147
FC_a148
FC_a149
FC_a150
FC_a151
FC_a152
FC_a153
FC_a154
FC_a155
FC_a156
FC_a158
FC_a159
FC_a160
FC_a161
FC_a162
FC_a163
FC_a164
FC_a165
FC_a166
FC_a167
FC_a168
FC_a169
FC_a170
FC_a171
FC_a172
FC_a173
FC_a174
FC_a175
FC_a176
FC_a177
FC_a178
FC_a179
FC_a180
FC_a181
FC_a182
FC_a183
FC_a184
FC_a185
FC_a186
FC_a187
FC_a193
FC_a257
FC_a258
FC_a259
FC_a260
FC_a261
FC_a262
FC_a263
FC_a264
FC_a265
FC_a266
FC_a267
FC_a268
FC_a272
FC_a273
FC_a274
FC_a275
FC_a276
FC_a277
FC_a279
FC_a281
FC_a282
FC_a283
FC_a284
FC_a285
FC_a286
FC_a287
FC_a288
FC_a289
FC_a290
FC_a291
FC_a292
FC_a293
FC_a294
FC_a295
FC_a296
FC_a297
FC_a298
FC_a299
FC_a300
FC_a301
FC_a302
FC_a303
FC_a304
FC_a305
FC_a306
FC_a307
FC_a308
FC_a310
FC_a311
FC_a312
FC_a321
PCS_a001
PCS_a002
PCS_a003
PCS_a004
PCS_a005
PCS_a006
PCS_a007
PCS_a008
PCS_a009
PCS_a010
PCS_a011
PCS_a013
PCS_a014
PCS_a015
PCS_a016
PCS_a017
PCS_a018
PCS_a019
PCS_a020
PCS_a021
PCS_a022
PCS_a023
PCS_a024
PCS_a025
PCS_a027
PCS_a028
PCS_a029
PCS_a030
PCS_a033
PCS_a034
PCS_a035
PCS_a036
PCS_a037
PCS_a038
PCS_a039
PCS_a041
PCS_a042
PCS_a043
PCS_a044
PCS_a045
PCS_a046
PCS_a049
PCS_a050
PCS_a051
PCS_a052
PCS_a053
PCS_a054
PCS_a055
PCS_a056
PCS_a057
PCS_a058
PCS_a059
PCS_a060
CHG_f001
CHG_f002
CHG_f009
CHG_f010
CHG_f011
CHG_f012
CHG_f014
CHG_f015
CHG_f016
CHG_f017
CHG_f018
CHG_f019
CHG_f020
CHG_f022
CHG_f023
CHG_f024
CHG_f025
CHG_f026
CHG_f027
CHG_f028
CHG_f030
CHG_f031
CHG_f034
CHG_f035
CHG_f039
CHG_f040
CHG_f041
CHG_f042
CHG_f043
CHG_f048
CHG_f049
CHG_f051
CHG_f053
CHG_f054
CHG_f055
CHG_f056
CHG_f057
CHG_f058
CHG_f060
CHG_f061
CHG_f062
CHG_f063
CHG_f065
CHG_f066
CHG_f068
CHG_f070
CHG_f071
CHG_f072
CHG_f073
CHG_f074
CHG_f075
CHG_f076
CHG_f077
CHG_f079
CHG_f080
CHG_f081
CHG_f082
CHG_f084
CHG_f085
CHG_f089
CHG_f090
CHG_f091
CHG_f092
CHG_f093
CHG_f094
CHG_f095
CHG_f096
CHG_f097
CHG_f098
CHG_f099
CHG_f102
CHG_f103
CHG_f104
CHG_f105
CHG_f106
CHG_f107
CHG_f109
CHG_f110
CHG_u001
CHG_u002
CHG_u003
CHG_u004
CHG_u005
CHG_u006
CHG_u007
CHG_u008
CHG_u009
CHG_w009
CHG_w036
CHG_w048
CHG_w062
CHG_w063
CHG_w111
CHG_w118