Tesla is focused on delivering a high-quality and innovative driving experience.
This is achieved through the use of a variety of technologies, including electronic units that control the operation of the vehicle. These electronic units must be regularly programmed and updated to ensure optimum vehicle performance.
Programming and Updating the electronic units at Tesla is done primarily through two methods: Over-the-Air (OTA) Software Updates and Service Updates.
OTA updates are performed via the vehicle’s wireless connection and allow new software versions to be downloaded and installed on the vehicle’s system.
Tesla vehicle owners receive notifications in the vehicle’s dashboard and in the Tesla mobile app when a new update is available.
Service updates are done when modules are changed and often, when certain problems need to be fixed.
Although updating software on Tesla vehicles is usually a smooth and hassle-free process, as with any software update, some snags can sometimes happen.
Some problems can occur after a software update, for example any of these:
1-Connectivity issues: Updating the software may affect the vehicle’s connectivity, which may cause problems with the connection to the mobile network or Wi-Fi.
2-Touchscreen issues: Updating the software can also affect the vehicle’s touchscreen, which can cause the screen to become unresponsive or some buttons to not work.
3-Vehicle performance problems: In some cases updating the software can affect the performance of the vehicle, causing it to feel different when driven. We have also cases that after an OTA Update the vehicle could not be charged or/and alerts appeared
4-Application compatibility issues: Some applications and features of the vehicle may not be compatible with the new version of the software, which may cause problems in their operation.
5-Problems with the MCU or ICE: The infotainment control unit (Media control Unit – MCU or ICE) is connected to the screen (CID). This unit commands the different modules of the vehicle and serves as a gateway between the different communication networks.
Most of the vehicle’s functions depend on this module according to the user’s actions.
Usually we can solve all these problems.
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Alerts indicating problems with the MCU – ICE:
If you have any of the following alerts on your screen, your Tesla is having a problem with the charging system.
To identify the problem we must carry out an evaluation and prepare an EV-Intelligent Report
These alerts start with GTW – MCU – UI
List of alerts related to the MCU – ICE:
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MCU_u001
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MCU_w012
UI_a012
UI_a055
UI_a090
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UI_a129
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